Terms of Service

Effective Date: January 1, 2025

1. Introduction

Welcome to LedgerSprint. These Terms of Service ("Terms") govern your access to and use of services, digital guides, and physical items offered by us at ledgersprint.com (the "Site"). By accessing or using our offerings, you agree to these Terms.

2. Definitions

"Services" refers to the fast setup of accounting systems for new businesses. "Digital Guide" refers to any eBook, downloadable manual, or training module. "Goods" refers to any physical item sold on the Site.

3. Services

Our Services include configuration of ledger templates, integration with popular tools, and basic support. Fees for Services are due upon acceptance of your order.

Due to the preparatory work and assignment of resources, all fees for Services are final and not subject to refund. This policy ensures that our team dedicates the appropriate effort and scheduling to each new engagement. However, under certain circumstances we may, at our sole discretion, transfer your Service to a third party or reschedule the commencement date upon request. To request a change, please use our support page.

4. Digital Guides

If you purchase a Digital Guide, you may request a refund within 14 calendar days from the date of purchase. To qualify, you must not have downloaded more than 20% of the content. If approved, a refund for the guide fee will be issued via the original payment method within 7 business days.

To initiate a refund, please submit a request through our support page with your order details.

5. Goods

For physical items, you may request a refund within 30 calendar days of delivery if the item is unused and in its original packaging. You are responsible for the shipping costs to ship the item back to us. Once we receive and inspect the item, we will issue a refund for the item fee, less any shipping charges, within 14 business days.

6. Refund Policy

All refund requests must be submitted through our support page. Please include your name, order number, and reason for the request. We will acknowledge receipt of your request within two business days.

Approved refunds will be processed via the original payment method. Processing times may vary by provider, but will not exceed 30 calendar days from approval.

If you are eligible to transfer a Service, we will coordinate a new start date at no additional cost, subject to availability. If a transfer is not possible, no refund will be provided for Services due to the preparatory work involved.

7. Contact Information

LedgerSprint is a registered company (Business ID 221671307) located at 111 Wellington Street, Ottawa, ON K1A 0A9, Canada. For assistance, call +14163003105 or visit our support page.

8. Modifications

We may modify these Terms at any time by posting revised Terms on the Site. The "Effective Date" at the top of these Terms will reflect the date of revision.

9. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.